Welcome to Noxi (“Company”, “we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and marketplace platform (the “Platform”).
By using Noxi, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you register or use Noxi, we may collect:
- Full name
- Email address
- Phone number
- Profile photo
- Billing address
- Government ID (if KYC required)
- Bank account / UPI details (for payouts)
1.2 Account & Transaction Information
- Services listed or purchased
- Payment details (processed through third-party payment gateways)
- Order history
- Invoices
- Disputes and resolution records
1.3 Communication Data
- Messages between buyers and sellers
- Support tickets
- Feedback and reviews
1.4 Technical Information
- IP address
- Device type
- Browser type
- Cookies and usage analytics
- Login timestamps
2. How We Use Your Information
We use collected data to:
- Create and manage user accounts
- Process payments and payouts
- Facilitate buyer-seller communication
- Improve platform performance
- Prevent fraud and abuse
- Comply with legal obligations
- Send important updates and notifications
We do not sell your personal data to third parties.
3. Payment Processing
Payments on Noxi are processed through third-party payment gateways such as:
- Razorpay
- PayPal
- Stripe
We do not store full credit/debit card information on our servers.
4. Cookies & Tracking Technologies
We use cookies to:
- Keep users logged in
- Analyze traffic
- Improve user experience
- Prevent fraudulent activities
Users may disable cookies in browser settings, but certain features may not function properly.
5. Sharing of Information
We may share information with:
- Payment processors
- Legal authorities (if required by law)
- Fraud prevention agencies
- Service providers helping us operate the platform
We do not share private messages publicly unless required for dispute resolution.
6. Data Retention
We retain user data:
- As long as the account remains active
- As required for legal and tax compliance
- For fraud prevention purposes
Users may request account deletion by contacting support.
7. Data Security
We implement reasonable security measures including:
- SSL encryption
- Secure servers
- Access control restrictions
- Regular monitoring
However, no online platform is 100% secure.
8. User Rights
Depending on applicable laws, users may have the right to:
- Access their data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Object to data processing
Requests can be made at:
📧 info@mynoxi.com
9. Children’s Privacy
Noxi is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
10. International Data Transfers
If you access Noxi from outside India, your data may be transferred and processed in India or other countries where our service providers operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
12. Contact Information
If you have questions regarding this Privacy Policy, contact us:
Noxi
Email: info@mynoxi.com